Admin & workflow automation
Stop doing the same job twice.
Every small business has a handful of jobs that eat an afternoon a week and require no thought at all. Those are the ones worth handing to a machine.
When people hear "automation" they picture something enormous and expensive. What I do is smaller and far more useful than that: I find the repetitive job that is quietly costing you hours, and I set it up once so it runs on its own.
The jobs worth automating first
You do not need a strategy for this. You need to notice which task you dread. It is usually one of these:
- Quotes and invoices — built from a template, sent, and chased when they go unpaid.
- Enquiry handling — every form, email and WhatsApp landing in one place instead of three, acknowledged instantly.
- Follow-ups — the polite nudge to a quiet lead that you always mean to send and never do.
- Data entry and copy-paste — moving the same information between a form, a spreadsheet and an email, by hand, forever.
- Bookings and scheduling — confirmations and reminders that go out without you touching them.
- The weekly report — the numbers you assemble by hand every Monday morning.
It connects the tools you already use
You do not have to move your business onto new software. Automation sits on top of what you already have — email, WhatsApp, web forms, spreadsheets, your calendar — and joins them up. If a job genuinely needs a new tool, I will say so and tell you what it costs before you commit to anything.
How I scope it
- A free chat. You describe the job you dread. I ask how often it happens and roughly how long it takes.
- A straight answer. Some jobs are worth automating and some are not. If yours will take longer to build than it saves you, I will tell you — that is a cheaper conversation for both of us than a build nobody needed.
- A fixed quote, then I build it, walk you through it, and you pay once it is running.
What it costs
| Quick Win — one nagging task, automated end to end | from R2 500 once-off |
|---|---|
| Done For You — a whole workflow across the apps you already use, with training | R7 500 once-off |
| The Lot — several automations joined into a proper system, with a month of support | from R15 000 |
| Care Plan — kept running, monthly tweaks, me on WhatsApp | R950 / month, optional |
Priced by the job, not the hour, and confirmed up front before any work starts.
Questions people actually ask
Is my business too small for this?
Almost certainly not. The smaller the team, the more one person is doing everything by hand — which is exactly where automating a single weekly job frees up real time. Most of what I build starts as one task, not a system.
Will I be able to change it myself afterwards?
You get a walkthrough so you understand how it works, and simple changes are usually something you can make yourself. For anything deeper, the Care Plan exists so you are not stuck — but it is optional and you can cancel it anytime.
What if it breaks?
Things do change — an app updates, a form moves. Every build includes a period of tweaks after handover, and the Care Plan covers it ongoing if you would rather not think about it.
How do I know it is worth the money?
Work out roughly how long the job takes you, multiply by how often it happens, and compare that with the once-off price. If the maths does not work I will say so at the free chat rather than sell you a build.
Also worth a look
Tell me the job you dread most.
One line is enough. I will tell you honestly whether it is worth automating, what it would take, and what it would cost — before you spend anything.